Do not sell or share my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Last Updated: 2025-01-20
Email: thedropshopssa@gmail.com

1. SHIPPING POLICY

Processing & Delivery Times

  • Orders are processed within 1-3 business days (excluding weekends & holidays).
  • Standard shipping takes 7-20 business days, depending on your location.
  • Express shipping (if available) takes 5-10 business days.

Shipping Costs

  • Shipping rates are calculated at checkout based on your location and order size.
  • We offer free shipping on orders over $100.

Order Tracking

Lost, Delayed, or Stolen Packages

  • We are not responsible for lost or stolen packages. Please ensure your shipping address is correct.
  • If your package is delayed, contact the carrier first before reaching out to us.

2. RETURN & REFUND POLICY

We want you to be happy with your purchase! If you’re not satisfied, we accept returns under the following conditions:

Eligibility for Returns

  • Returns must be requested within 30 days of delivery.
  • Items must be unworn, unused, and in original packaging with all tags attached.
  • We do not accept returns on final sale items, undergarments, or damaged products due to improper use.

How to Return an Item

  1. Email us at thedropshopssa@gmail.com with your order number and reason for return.
  2. We will provide return instructions and the return address.
  3. Ship the item back using a trackable shipping method (return shipping is at the customer’s expense).
  4. Once received and inspected, refunds are processed within 5-7 business days.

Refunds

  • Refunds are issued to the original payment method only.
  • Shipping fees are non-refundable.
  • If the return is not approved, we will notify you via email.

Damaged or Incorrect Items

  • If you received a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos. We will replace or refund your order at no cost.

3. TERMS & CONDITIONS

By using our website and purchasing from SnatchFitUSA, you agree to the following:

General Terms

  • We reserve the right to update prices, policies, and product availability at any time.
  • Orders cannot be canceled once they have been processed.

Intellectual Property

  • All website content, including images, text, and designs, is the property of SnatchFitUSA and may not be copied without permission.

Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products.
  • Customers are responsible for reading product descriptions and care instructions before purchasing.

Privacy Policy

  • We respect your privacy. Your personal information is only used for order processing and will not be shared with third parties.

For any questions, contact us at thedropshopssa@gmail.com.